Returns & Refunds

BORN OUTSIDE ITALY RETURNS & REFUNDS POLICY

It is our intention to ensure our customers are satisfied with their purchases from us.

Return

Products purchased through the Website may be returned free of charge, within fourteen (14) days from the delivery date.

The Products must be returned with the following conditions: (I) unworn (ii) in their original condition with all tags still attached; (iii) in their original packaging; (iv) complete with all of their parts and accessories.

We will not accept any returns if the original packaging has been opened or tampered with. Returns that are damaged or soiled may not be accepted and may be returned to you.

We will refund the purchase price of the returned Product(s), sales tax included, less the original shipping costs, to the same payment method used to make the original purchase.
Refund will be issued within 10 business days from the date of receival of the returned item(s) in our warehouse.

The above procedure shall be followed in case of wrong, damaged or defective Product too.

Exchange Policy

Products purchased through the Website may be exchanged free of charge, within five (5) days from the delivery date.

Exchange can be done only with a different size, no change of model or color is currently allowed. 

Cancellation Policy

We are not able to offer cancellation at this stage. Once your order is placed, it will be fulfilled. You will need to return the product, following return instructions in the FAQs section of the website.